Client Services

What We Offer

We help you to reduce risk, gain greater control over your flexible workforce, whilst creating efficiency and improving effectiveness.

With many years of battle hardened, on-site and recruitment experience, we have become experts in the provision of temporary, contract and permanent workforce solutions. If you need to recruit great, competent people whether short or long term, we can help.

We operate in the engineering space and specialise in Rail, Construction, Utilities and Highways industries. Infrastructure is our bag and safety is our top priority.

We provide our clients skills from all aspects of the value chain, from gate-people protecting access and egress to your worksites to business leaders like Engineering Directors. Many of our clients follow a project life cycle from concept design, project engineering and planning, project management and delivery, hand back and maintenance. We also provide a range of shared service skill sets in the Safety, Commercial and Assurance space.

We have identified 8 key pillars of a Flexible Workforce Solution. Mastering these Pillars are fundamental to a successful solution, but every one of them is completely configurable to our customers’ needs.

Relationship Management -

We provide dedicated account management structure, to be your single point of contact. The team are tasked to learn about you, your culture and your requirements, as well as your recruitment process.

Workforce Planning -

We are great at reacting, but we like to spend our time proactively building segmented talent pools, schemes designed to create a ‘virtual bench’ of pre-screened, engaged and retained candidates who are ready to join your business.

Risk Management and Compliance -

The Delivery team is highly trained on all compliance requirements, offering up an ongoing monitoring and review of compliance in line with a service level agreement. The team manage compliance via a ‘vetting matrix’ to manage a range of different compliance requirements across different industries and skills.

Manage through Measurement -

We will agree service level expectations with each client and have absolute clarity on ‘what good looks like’. As our relationship matures, we would seek to set targets for all account team members directly aligned to the SLA and any KPI’s agreed with you and produce performance reports that are analysed for opportunities to improve.

Continuous Improvement, Scalability and Cost Saving -

The introduction of a Flexible Workforce Solution should allow you to benefit from both ‘hard’ and ‘soft’ cost savings. Hard cost savings typically occur through the creation of a standardised set of commercial terms for all roles. Soft cost savings typically occur through increased efficiency and a reduction of wasted time and can be just as valuable to your business.

We take great pride that our people have had first-hand experience within the industry, allowing them to assist our clients with time service solutions and technical support.